Jabra Evolve 20

Get more productive

Easy call management

Get easy access to the most used functions, such as volume and mute. You can also answer and end calls directly from the control unit.

Passive Noise Cancellation

Simply wear the headset to eliminate high-frequency noise, such as human voices – all thanks to the specially designed ear cushions. We call this “passive noise cancellation”.

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Get the basics right

Ultimate noise cancellation microphone

State-of-the-art, noise-cancelling microphone eliminates background noise. The ear cushions are designed to reduce high-frequency sounds. You and your conversation partner won’t struggle to hear each other.

Plug-and-play setup

The headset works out of the box with all leading systems. Installation is as easy as simply plugging it in.

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Technical specifications

  • Packaging dimensions
    L 23 x W 18 x H 3.5 cm
  • Weight mono/duo
    0.1711 kg for stereo, 0.1425 kg for mono
  • What’s in the box
    Jabra Evolve 20 headset, warning leaflet, warranty leaflet, quick start guide, USB controller, plastic bag for controller, plastic bag for headset, certified for Skype for Business sticker (refer to BOM), foam bag for the left ear cup of the stereo headset only
  • Battery included
    No
  • AC power supply
    USB power supply by PC
  • Certifications
    Regulatory Approvals: CE, FCC, KCC, RCM, UL,
    Industrial Certifications: Skype for Business, Avaya, Cisco
  • Warranty
    2 years
  • Bluetooth device
    No
  • Headset bandwidth
    Wideband
  • Connection (mini jack, USB, etc.)
    USB
  • Speaker bandwidth music mode
    Wideband
  • Speaker bandwidth speak mode
    Wideband
  • Microphone bandwidth
    Wideband
  • Cord length
    Control cable: 95 cm, HS cable: 120 cm

Frequently asked questions

Can I listen to music on this device?

Yes. Evolve 20 has world-class speakers that are built for both voice and music.

Does this device have noise cancellation features?

The Evolve 20 has Passive Noise Cancellation. Simply wear the headset to eliminate high-frequency noise, such as human voices – all thanks to the specially designed ear cushions. For active noise cancelling see our Evolve 80 headset

Does it work with Mac and PC?

Yes. It works with both systems.

Does it have a 3.5 mm jack?

No, it comes with USB.

How do I set up my Jabra device to work with Microsoft Skype for Business for Windows?

Simply install Jabra Direct. Jabra Direct is free PC software enabling Jabra USB devices to have remote call control over most softphones. To manually change the softphone to Microsoft Skype for Business, follow these guidelines: Jabra Direct FAQ

What is the difference between standard UC models and models that are certified for Microsoft Skype for Business?

The models that are certified for Microsoft Skype for Business (Lync) support Microsoft Skype for Business in plug-and-play mode. These models support features for answering and ending calls, adjusting the volume and muting. If you are not using Microsoft Skype for Business, use the standard UC model.
To set up features for remote call control and presence status, install Jabra Direct.

For more frequently asked questions, please visit the Jabra Evolve 20support page.

Accessories

Find support

Quick-start guides, video tutorials, firmware downloads and much more.

Contact sales

Our team of product experts can help you find the best solution for your company. Get instant pricing and advice for your specific environment and use. Fill out the form and a Jabra representative will contact you.

Apply for a free trial

If you’re planning to deploy more than 50 units for your company, speak with sales to find out if you might be eligible for a free trial.

Need technical support?

For technical support and warranty-related questions, contact our Business Support team.
The Business Support team is available Monday–Friday 08.00–20.00 EST.

You can also call our Business Support team directly on 1- 866-697-8757

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