If you know which model you have please select it from the menu below (optional).

Looking for support for your New Balance RunIQ Smartwatch?

Please visit New Balance RunIQ support page for specific support content, and contact information here: New Balance RunIQ support page

Need to pair with the New Balance RunIQ Smartwatch? Click here for instructions: Pairing with RunIQ 


FAQ - Top questions


FAQ - All questions


These step-by-step instructions will help you pair your Jabra device with your smartphone using Bluetooth. Simply select your Jabra device and you are on your way.

Note: These instructions do not describe pairing your Jabra device with a computer, desk phone, or tablet.

In this section you can find firmware and, if applicable, software for updating your Jabra device. You can update some Jabra devices directly using the firmware file. Updating other Jabra devices may require installing Jabra software.

The relevant firmware file and software download will be available here.




File Description Language or Region Release date Version Release notes

Please locate the serial number of your product in the location shown below:

Serial Number Location

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